A Cape Breton community development activist warned Thursday about dangers hidden in the expansion of the local call centre industry.

Father Greg MacLeod is pleased with the hundreds of call centre jobs that are coming to Cape Breton. But he warned that those jobs can disappear as quickly as they come.  

"The danger is that we will become complacent, and say: 'Hey, everybody's employed so we have nothing to worry about,' " he told CBC News in Sydney. "We've had that in the past. We had coal mines and a steel plant and people were employed and people thought everything was fine.

"OK, and then they shut down and then we have a crisis."

Cape Breton has been burned many times before, he said, noting that local people thought coal and steel companies would stay forever. They didn't, nor will call centres...

See the full story at CBC News