Chances are pretty good that John Robert will have difficulty reading this story on the Vanguard's website. The Robert's Island resident has tried in vain for several years to get improved Internet service in his area but, like many residents of rural Nova Scotia, does not have access to high speed broadband Internet. What he does have is access to a dial-up connection, of which Robert doesn't have a very high opinion. "Not only are we relegated to dial-up, but the quality of the dial-up is appalling," he said.

For some time Robert—and people in his situation—has been asking for help; help from the provincial government and help from service providers Aliant and Eastlink. He questions the companies' decision to charge people in his area the same price as they do for those in town when they are receiving what amounts to a lesser service.

He is equally disappointed with the response from the government. Like most people, he uses the Internet every day and believes the matter isn't getting the attention it deserves. "I think the responses I've gotten have been form letters, probably written by a secretary." ...

See the full story at Nova Scotia Business Journal